PRIVACY POLICY

Last updated: 6 July 2022

At www.lovemarrieslove.com.au, we are committed to protecting your privacy as a customer and an online visitor to our website. We use the information we collect about you to provide and enhance our services. We respect your privacy and the confidentiality of the information you provide. Please read our privacy policy below carefully.

INFORMATION WE COLLECT FROM YOU

During your visits to our website or when using our products and services, we may collect the following information about you: name, email address, telephone number, billing address, IP address, survey responses, support queries, and social media handles (together, 'Personal Data').

Our services are not intended for individuals under 18, and we do not knowingly collect Personal Data from anyone under this age. If we discover that a child under 18 has provided us with Personal Data, we will promptly delete it. If you believe that a child has provided us with Personal Data without consent, please contact us.

You may review, update, or delete your Personal Data by logging into your account or contacting us directly.

HOW WE USE YOUR INFORMATION

Personally Identifiable Information: We use your Personal Data to provide services, communicate with you, offer technical support, and personalise your website experience. Marketing communications are only sent if you have subscribed. You can opt-out of these communications at any time by unsubscribing or emailing us.

Non-Personally Identifiable Information: We may use anonymised data to improve our services, conduct analytics, produce reports, and better understand customer needs.

Public information, such as blog comments and testimonials, will be visible to others. Even after removing such content, cached or archived copies may remain available on other websites.

STORAGE AND SECURITY OF YOUR INFORMATION

We take reasonable steps to protect your Personal Data from unauthorised access or use. All information is stored securely, and credit card information is encrypted before transmission. We do not store credit card details on our servers.

We may transfer your Personal Data across borders for processing in countries with adequate privacy protections. We retain your Personal Data as long as necessary to provide services and comply with legal obligations.

In the event of a security breach, we will notify you promptly in accordance with applicable laws.

COOKIES AND PIXELS

Cookies are small files placed in your web browser to collect information about your browsing behaviour. They allow our website to tailor its configuration to your preferences. Cookies do not access Personal Data stored on your computer. Most browsers accept cookies automatically, but you can modify your browser settings to decline cookies if you prefer. This may affect the functionality of our website.

We use cookies to analyse traffic, offer social media sharing options, and serve relevant ads. Cookies and pixels may also be used by third-party services, such as Google AdWords and Facebook Ads, for retargeting campaigns.

SHARING YOUR INFORMATION WITH THIRD PARTIES

We do not sell or share Personal Data for marketing purposes. Your Personal Data is only disclosed to third-party suppliers as required by law, for services you have purchased, or for payment processing. We ensure third parties comply with our privacy standards.

DISCLOSURE OF YOUR INFORMATION

We may need to disclose your Personal Data to comply with legal obligations, such as responding to a court order or law enforcement request. In the event of a business sale or transfer, customer information, including Personal Data, may be transferred to the new owner under a confidentiality agreement.

LINKS TO OTHER WEBSITES

This website may contain links to other websites for your convenience. Love Marries Love is not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any website you visit.

CHANGES TO OUR PRIVACY POLICY

We may update this privacy policy from time to time. Any changes will be effective immediately upon posting to this website. Please return periodically to review the policy.

CONTACT US

If you have any questions about our privacy policy or the use of your Personal Data, please contact us at tilly@lovemarrieslove.com.au and we will respond within 48 hours.